Payment & wallet

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HOW TO BOOK

Protranx Blog

Learn how payments, wallet balance, payouts, and refunds work on Protranx—for both customers and service providers.

How Payments Work

Protranc's secure system holds payments until service completion. Customers pay safely, providers get paid after job confirmation.

Protranx Wallet

Your digital balance to track earnings and payouts. View balance, transactions, and request withdrawals from Dashboard → Wallet.

Earnings & Payouts

Save cards, PayPal, Apple Pay, or Google Pay in your profile for faster checkout. All details are encrypted and secure.

How Payments Work

Providers earn after customer confirms service. Withdraw via bank or PayPal when balance exceeds $10 (1-3 days processing).

Refunds

Available for cancellations, no-shows, or unsatisfactory service. Refunds go back to original payment method or Protranx Wallet.

Security & Disputes

All transactions encrypted and monitored. Report payment issues through Help Center for resolution within 24-48 hours.

Security & Disputes

All transactions encrypted and monitored. Report payment issues through Help Center for resolution within 24-48 hours.

Security & Disputes

All transactions encrypted and monitored. Report payment issues through Help Center for resolution within 24-48 hours.

Security & Disputes

All transactions encrypted and monitored. Report payment issues through Help Center for resolution within 24-48 hours.

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NEED HELP

Need Help?

If you have questions about bookings, payments, or your account, our supportteam is ready to help. Or visit our Help Center for FAQs and guides.

support@protranx.com

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