SAFETY & TRUST
Tips for Providers
Practical tips to help you attract more customers, improve your ratings, and grow your service business on Protranx.
1
Complete Your Provider Profile
Create a professional profile with your photo, skills, experience, certifications, languages, and business details.
2
Upload Certifications & Skills
Showcase your expertise with relevant certificates, training diplomas, degrees, and licenses—especially for technical or wellness services.
3
Set Competitive & Transparent Pricing
Establish fair pricing based on your experience and market rates. Consider offering packages or discounts for recurring services..
4
Keep Availability Updated
Maintain an accurate calendar with your working hours and available slots to attract more booking opportunities.
5
Respond Quickly to Booking Requests
Reply promptly to new requests and customer messages to secure more bookings and build trust.
6
Communicate Clearly with Customers
Confirm details, share arrival times, clarify instructions, and answer questions professionally before and during services.
7
Always Be Professional & On Time
Arrive punctually, dress appropriately, introduce yourself, and deliver services as promised to build a strong reputation.
8
Provide Excellent Customer Service
Be respectful, listen to needs, go the extra mile, and maintain a positive attitude to encourage repeat business.
9
Encourage Reviews Professionally
Politely ask satisfied customers to leave feedback after successful services to build credibility and attract new clients.
10
Offer Recurring Bookings
Enable repeat scheduling for regular services like training, tutoring, or cleaning to secure steady income and client relationships.
11
Maintain a High Star Rating
Protect your rating by delivering consistent quality, communicating clearly, and resolving issues professionally.
12
Track Earnings & Withdraw Regularly
Monitor your income, review transaction history, and withdraw earnings once your balance reaches at least $10.
13
Take Safety Seriously
Verify customer profiles, use in-app chat, share your location with trusted contacts, and report any safety concerns.
14
Keep Learning & Improving
Stay successful by adding new skills, seeking customer feedback, and adapting your services to market needs.