Tips for Providers

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SAFETY & TRUST

Tips for Providers

Practical tips to help you attract more customers, improve your ratings, and grow your service business on Protranx.

1

Complete Your Provider Profile

Create a professional profile with your photo, skills, experience, certifications, languages, and business details.

2

Upload Certifications & Skills

Showcase your expertise with relevant certificates, training diplomas, degrees, and licenses—especially for technical or wellness services.

3

Set Competitive & Transparent Pricing

Establish fair pricing based on your experience and market rates. Consider offering packages or discounts for recurring services..

4

Keep Availability Updated

Maintain an accurate calendar with your working hours and available slots to attract more booking opportunities.

5

Respond Quickly to Booking Requests

Reply promptly to new requests and customer messages to secure more bookings and build trust.

6

Communicate Clearly with Customers

Confirm details, share arrival times, clarify instructions, and answer questions professionally before and during services.

7

Always Be Professional & On Time

Arrive punctually, dress appropriately, introduce yourself, and deliver services as promised to build a strong reputation.

8

Provide Excellent Customer Service

Be respectful, listen to needs, go the extra mile, and maintain a positive attitude to encourage repeat business.

9

Encourage Reviews Professionally

Politely ask satisfied customers to leave feedback after successful services to build credibility and attract new clients.

10

Offer Recurring Bookings

Enable repeat scheduling for regular services like training, tutoring, or cleaning to secure steady income and client relationships.

11

Maintain a High Star Rating

Protect your rating by delivering consistent quality, communicating clearly, and resolving issues professionally.

12

Track Earnings & Withdraw Regularly
 

Monitor your income, review transaction history, and withdraw earnings once your balance reaches at least $10.

13

Take Safety Seriously

Verify customer profiles, use in-app chat, share your location with trusted contacts, and report any safety concerns.

14

Keep Learning & Improving

Stay successful by adding new skills, seeking customer feedback, and adapting your services to market needs.

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